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ITinvolve Blog

Archive for June, 2014

Knowledge is Power:

Monday, June 16th, 2014

A breakthrough approach for Change, Config, and Release

Today, we were thrilled to find out the ITinvolve has been awarded the best-in-class designation for Change, Configuration, and Release Management by the independent ITSM Review.

This award acknowledges what our customers already know and reflects the vision, innovation, and effort that ITinvolve’s R&D organization has put into building a breakthrough solution for a rather stagnant market. The result of a months-long evaluation that included extended demonstrations and deep dive Q&A with an independent expert, we are simply glowing at what they had to say:

“ITinvolve has taken huge strides in the ITSM arena with Service Manager by embracing the adage “knowledge is power”.  We feel that the developments that ITinvolve Service Manager has made with the fundamentals of knowledge and collaboration, ensuring that all relevant information is available to the right people at the right time (and in a straightforward way), enables risk assessment capabilities that far outweigh those of other ITSM solutions. This provides increased value to its Change, Configuration and Release capabilities.”

“The way that these capabilities support and mold Change, Configuration and Release creates a product that gives control, intelligence and awareness back to the IT organisation.”

“ITinvolve Service Manager is a progressive and ambitious product. Uniquely combining knowledge capture, analysis, and social collaboration, Service Manager proactively delivers timely and relevant information whenever needed.”  

“…regardless of the size of your organisation, we strongly believe that you can’t go wrong with considering ITinvolve Service Manager as your ITSM tool for Change, Configuration and Release.”

Learn more about ITinvolve Service Manager and sign up for a free trial.

Matthew Selheimer
SVP, Marketing