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Why We're Different

GartnerCoolVendor2013“Cool Vendors in IT Operations Management, 2013″, J. Brooks, J. Greene et al, 18 April 2013
“The Cool Vendors featured in this year’s research introduce social approaches and advanced analytics to address the need for I&O to respond, communicate, and ultimately, deliver better value to the business.”

 
We don’t accept that IT management software has to be:

  • Siloed
  • Impersonal
  • Difficult to use
  • Passive

 
 

Instead, we believe IT management software should be:
  • Collaborative by creating workspaces for teams to engage and share knowledge in the context of the project, process, or decision at hand

  • Personal with real-time views of what individuals are working on, what they are responsible for, and what matters to them

  • Easy to use and highly visual to facilitate rapid insights and actions

  • Proactive delivering information from across scattered tools to those that need it when they need it — in-context of what they are working on

If your IT management software doesn’t work like this, we encourage you to explore the many resources
we have available and what the industry analysts are saying — then let’s talk.