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ITinvolve solutions produce significant customer benefits:

  • Helped expand the scope of enterprise systems supported by corporate IT by 25% with no increase in personnel resources
  • Decreased mean time to repair by 24% for business critical outages
  • Increased mean time between failures by 27% for business critical outages
  • Introduced ITIL standard processes for incident and change management
  • Recognized significant operational expense savings

Social IT Change Management:
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