For the first time, changes can be fully understood as they are being proposed
Social Object Manager provides you a complete view of object relationships, so when you propose a change, all relevant information about the potential impact is at your fingertips. From a single source, you can view relationships between policies, people, key settings, etc., across physical and virtual IT infrastructure. The understanding provided from Social Object Manager is far beyond any information provided by legacy CMDB or CMS tools. Now you can make changes and know you are not taking a risk the change will have consequences that you could not have foreseen. Watch the Video »
Everyone involved sees relationships from their own—and other points of view
Perspectives Manager gives you the visibility to grasp and manage the complexity of your IT environments with individually meaningful views or perspectives of the myriad of relationships between systems, applications, services, policies, people, physical or virtual devices, or functional areas. When proposing a change, your team members can readily see relevant relationships and quickly understand the potential dependencies and impacts from any angle. Thus, change impact and change risk can be effectively addressed in all change scenarios. Watch the Video »
Everyone involved shares relevant information in the right context
In-Context Collaboration provides everyone in your IT organization with social collaboration tools that facilitate open, shared communication. Unlike any other product, we identify and automatically notify the right people of a proposed change. And, we provide those people with the right information about the change, helping your team make faster and more informed decisions. Plus, we ensure the collective knowledge gained through collaboration is captured and easily accessed for reference when making changes in the future. Watch the Video »
Everyone involved gains transparency and accountability
Results Manager enables you to measure routine and exceptional change success rates, compare important change trends and demonstrate compliance, at both the macro level as well as at the device, application, business service, policy, or personnel level. Utilizing this granular level data, we help you ensure accountability for achieving change management goals across the entire organization. Watch the Video »
Everyone involved can assess impacts and risks of proposed changes
Change Impact Analyzer automatically identifies how a change relates to all aspects of the IT environment- systems, applications, services, policies, people, physical or virtual devices, or functional areas. This enables you to assess the impact of a proposed change and how it will affect other systems and people – before the change is made. We give you unprecedented insight into upstream and downstream impacts to physical servers or virtual machines, impacts to business services, policies and affected team members, as well as impacts to your security and compliance posture. Watch the Video »
Everyone involved benefits from streamlined decision making
Change Lifecycle Manager makes the change approval process much faster and more efficient, to keep pace with both routine and emergency changes required. You can ensure an effective analysis of impacts and collaboration has occurred so your team can confidently make change approval decisions online, at any time – without sacrificing anything or taking any short-cuts. And, our unique scheduling capabilities ensure that you’ll never assume unnecessary risks when implementing approved changes. So your change approval process is nimble, resilient and much more efficient. Watch the Video »
