ITinvolve Events
Changing Change Management @
See how this fast-growing technology company uses ITinvolve to reduce change failures by 70%.
This webinar shows how ITinvolve’s social IT collaboration solutions have transformed IT operations at Jalasoft, a software developer with a highly complex environment, and helped Jalasoft’s IT group to:
- Improve analysis of IT change impacts before making changes to avoid unintended consequences
- Reduce change failures by 70%
- Reduce time to full productivity for new IT staff by 50%
- Enable vastly more effective and efficient knowledge capture and collaboration among IT teams
What’s New in Social IT Collaboration
Sign up now to learn how you can slash incident resolution time and reduce change risk
Our Winter ’13 release includes many new capabilities that further advance ITinvolve’s innovation in social IT service management:
- Enhancements to seamlessly use ITinvolve’s breakthrough social IT collaboration and social knowledge management with your existing Service Desk or ITSM solution
- IT process enhancements for request management, problem management, incident management, and change management
- Expanded social object types for scenario planning and pre-production needs
- Numerous product enhancements based on direct customer feedback
- Improvements in usability and performance
How to benchmark your Social IT Maturity
Sign up now to learn how your IT team can be more productive by leveraging social IT technologies.
The webinar will also include a demonstration of how ITinvolve for Service Management helps you increase your social IT maturity by harnessing the collective knowledge of your IT team members to:
- Easily capture, enhance, and deliver knowledge to those on your IT team who need it using familiar social media concepts
- Understand and visualize key relationships and dependencies across your IT environment
- Collaborate virtually across teams and with stakeholders in the context of specific issues and tasks
- Analyze the impacts of IT changes, incidents, and problems
This Ain’t Your Father’s Service Desk
See how ITinvolve’s innovative new Service Management tool is transforming IT operations at this FREE Webinar.
Hosted by leading ITIL expert George Spalding of Pink Elephant and ITinvolve’s Senior Director of Product Management, Mike Mychalczuk, here’s what you gain by attending:
- Learn how social collaboration methodologies can dramatically improve the understanding and management of your IT environment.
- See how you can harness the collective knowledge of your IT professionals with an intelligent analysis engine to substantially reduce risk in managing complex environments.
- See how you can dramatically improve your service desk performance metrics by providing automated analysis of the potential impact of change, the sources of incidents, and root cause of problems to your infrastructure responders when they need it
CITE Conference & Expo
Connect with ITinvolve at the CITE Conference & Expo in June to see the latest on how you can improve the effectiveness and productivity of your IT operations through our unique social IT management solutions.
June 2 – 4, 2013
Marriott Marquis, San Francisco
Schedule a meeting with us at the show!
Gartner IT Infrastructure &
Operations Management Summit
Connect with ITinvolve at the Gartner IT Infrastructure & Operations Management Summit conference in June to see the latest on how you can improve the effectiveness and productivity of your IT operations through our unique social IT management solutions.
June 18 – 20, 2013
Orlando, FL